Help & Support

Help & Support

Welcome to Ab2olute Support—here to help you with purchases, music, membership, or anything in between.

1. General Inquiries

Email: ab2olutebookings@gmail.com
Response time: Within 24–48 hours on business days.

2. Orders & Merchandise

• Track your order: Log in → “Order History”

• To change or cancel an order: Contact us immediately with your order number

• Returns: See our Return & Refund Policy

• Shipping info: Domestic and international delivery, processing times

3. Digital Products / Memberships

• Access issues: Clear your browser cache, try a different browser, contact us

• Content not loading: Check your subscription status, ensure you are logged in

• Payment disputes: We must be contacted first before initiating chargebacks

4. Music & Events

• Music questions: Availability on platforms, release dates, licensing

• Live event queries: Ticketing, locations, age restrictions, refunds policies

5. Privacy & Security

• We never share your personal data without permission

• If your account is compromised, reach out immediately

Important: Always include your full name, email, and order number (if relevant) in your support request to help us respond faster.